Reference

Privacy Policy for hallo4d Accounts

Our Privacy Policy explains how we collect, use and protect your account details when you open hallo4d on a phone or desktop.

Account dataWallet referencesCookie choicesAccess requests

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How Our Privacy Policy Applies

hallo4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We use account information to create your login, complete phone verification before account access and respond when a wallet status needs checking. Payment records can show a reference connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but we use those records for

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matching, reconciliation and support rather than for unrelated purposes. Device details help us recognise a returning phone or desktop session, protect the account from unusual sign-in activity and keep a session working after you move from login to the lobby. Cookies may remember necessary preferences and
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help us understand which policy pages are opened. We retain records for as long as they serve account, security, dispute or legal needs, then remove or reduce them when no longer required. Requests are assessed under applicable rules; access depends on local law, and some records
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may need to remain available where local law permits. We may update this page when our handling changes and will show the current wording here.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE DESK

Privacy Help Beside Your Account

A clear contact route matters when you want to ask about your Privacy Policy rights or correct an account record.

DATA CONTROL POINTS

Six Ways We Handle Your Data

Privacy becomes easier to assess when each handling step has a clear purpose. We separate account access, payment matching, device security and policy requests rather than treating every record as one general…

Account creation

When you open an account, we collect the details needed for login and phone verification. We use those details to connect your account activity with the correct profile and to prevent a support request from being assigned to the wrong person.

Payment matching

A deposit or withdrawal record may contain a rail name, amount reference and processing status. DANA, OVO, GoPay, QRIS, bank transfer and virtual account data is used to match the transaction, investigate a discrepancy and respond to your account question.

Device signals

Our mobile and desktop paths may record browser, device and session signals. These details help us spot an unfamiliar login, protect phone verification and understand why your account opens differently on a handset than on a desktop.

Cookie choices

Necessary cookies can keep a session open and remember a setting you selected. Other cookie activity is assessed for page performance and policy access. You can manage available browser choices, although refusing necessary cookies may affect account access.

Retention period

We keep personal and transaction records only while they support account operation, security checks, dispute handling or legal duties. When a record no longer has a valid purpose, we remove it or reduce its identifying detail where the applicable rules allow.

Change requests

You can ask us to correct inaccurate contact details, explain a record or remove data where the law allows. We may request identity checks before making a change, and access depends on local law when a record must be retained.

Privacy Policy Questions From Indonesia

These answers address the practical questions we hear before an account is opened or when a wallet record needs checking. They explain the Privacy Policy in plain English for Indonesian account holders, including phone verification, browser cookies, transaction references, correction requests and the legal limits that may apply to data access.

The hallo4d Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages and payment references. It explains why we use each category, how long records may remain available and how you can ask about, correct or remove data where local law permits.

We use your phone number to create and identify your account, complete phone verification before account access and help locate a support request. It can also help us distinguish your session from an unfamiliar sign-in. We do not ask for your wallet password as part of this check.

Yes. The Privacy Policy includes payment references linked to DANA, OVO, GoPay and QRIS, along with bank transfer and virtual account records. We use rail names, receipt references and status details to reconcile activity or answer your question, not to request private wallet credentials.

When you use a phone or desktop browser, we may receive device, browser and session signals. These help protect login activity, support phone verification and diagnose an access issue. The signals can differ between a mobile path and desktop path because each session has its own browser settings.

You can contact account support to ask what personal data we hold or to correct an inaccurate contact detail. Include your registered phone or email and a clear description of the change. We may verify your identity first, and the request depends on local law.

We retain records while they are needed for account access, security checks, payment matching, disputes or legal duties. After that period, we remove them or limit identifying details where possible. Some transaction records may remain when local law permits or requires continued retention.

Sign in and use the account support route near the cashier area, or use the available account-help path if login is not working. Mark the message as a Privacy Policy request and include your registered contact route. We can then direct the question to the relevant data record.

Privacy Policy for hallo4d Accounts

Privacy Help Beside Your Account

Six Ways We Handle Your Data

Account creation

Payment matching

Device signals

Cookie choices

Retention period

Change requests

Privacy Policy Questions From Indonesia

01 What does the hallo4d Privacy Policy cover?

02 Why does hallo4d need my phone number?

03 Does the Privacy Policy include DANA, OVO, GoPay and QRIS records?

04 What device data does hallo4d collect?

05 Can I request a copy or correction of my data?

06 How long does hallo4d keep account and payment data?

07 How do I contact hallo4d about this Privacy Policy?

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